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Home > Services > Solutions for banking, financial & insurance services > CKYC Automation

INTELLIGENT AUTOMATION EFFICIENCY AT SCALE.

Striking the perfect balance between efficiency and compliance.

Financial services game changer.

Crown CKYC solution is a game changer, tried & tested platform utilizing advanced digital technologies for onboarding, precise parsing, secure data transactions, audit trail and reporting to reduce costs, Turn-around-times, errors and risks – perfect for the financial services industry.

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Product features

  1. SEAMLESS PERFORMANCE

    Integrate with banking or loan management systems

  2. Hierarchy Icon

    RAPID SCALABILITY

    Adapt to your changing demands

  3. HYPER PRODUCTIVITY

    Leverage AIML capabilities

  4. PRECISE REPORTING

    Accurate & detailed insights

YOUR KEY TO SECURE AND SEAMLESS CUSTOMER ONBOARDING EXPERIENCE

CKYC makes use of advanced digital technologies to accurately capture information and images from the documents, create data entry, and upload multiple entries at one go using batch uploads allowing your organisation to focus on acquiring and servicing customers more efficiently, helping grow client satisfaction.

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Key Metrics

4x
Processing time improvement
99.99%
Success rate
4.9
Client satisfaction

Our Process

Scan

As per the mutually decided Standard Operating Procedure, our team can establish a scan station at the client branch. Alternatively, the client can use its team to scan application forms, along with POA (Proof of Address) and POI (Proof of Identity). After completing the scanning activity, these images can be transferred to Crown Centralized Processing Centre through a dedicated Secure File Transfer Protocol (SFTP) along with data sheets of each application form in the prescribed format.

Filter / De-duplicate

After the scanned images arrive at our centre, we will browse the institution’s master records to check if the CKYC process is already performed for a particular customer ID.

Auto-identify / Crop

With the help of a dedicated offline tool, Crown will process the remaining records (which do not have a CKYC ID) to identify photo, POA and POI automatically and crop them as per prescribed dimensions from Central Registry of Securitisation Asset Reconstruction and Security Interest of India.

Data entry

The process starts with data entry for each record, which can either be imported from the institution’s master records or can be done manually. This process is done on Crown’s web-based tool which then creates an individual zip folder for each application form as prescribed by Central Registry of Securitisation Asset Reconstruction and Security Interest of India.

Download report

The reports can be downloaded after the data is uploaded to Central Registry of Securitisation Asset Reconstruction and Security Interest of India SFTP location.

Quality check

A Quality-check (QC) is performed for each record to ensure that all images are scanned and cropped following Central Registry of Securitisation Asset Reconstruction and Security Interest of India guidelines. If a record fails to meet the QC norms, it is sent back for re-scanning or data entry.

Approve – Upload

All the records processed are approved for batch upload. The system will then generate flat files and zip files following guidelines provided by Central Registry of Securitisation Asset Reconstruction and Security Interest of India. A digital signature is applied on the day’s batch and the ready files are pushed to Central Registry of Securitisation Asset Reconstruction and Security Interest of India SFTP location.

Implemente our CKYC solutions – What are the benefits?

TIME SAVING 
COST SAVING 
NO MINIMUM BILLING
NO MINIMUM BILLING
END-TO-END AUTOMATION
QUALITY AND DATA HYGIENE CHECKS
SECURE DATA TRANSACTIONS
AUDIT TRAIL

What our clients say

  • star star star star star
    We are receiving excellent, smooth, consistent support and quality service from your team especially since April’22. The approach is extremely professional, and your team has met all our demands in terms of time management, data support quality, and so on. Sincere thanks to your team for making this happen.
    Tata Motors Finance Limited
  • star star star star star
    Crown has been highly impactful in transforming the way we handle and store crucial customer identification information. Their CKYC solution is fast, efficient, and unrivalled in terms of pricing and service quality.
    Fullerton
  • star star star star star
    On behalf of the LTFS management team, we would like to appreciate you for the amazing work that you did. Your professionalism reflects in the countless hours that you put into the work to ensure it gets completed smoothly and on time. Your dedication and diligence are invaluable.
    LnT Financial Services

Certified for Excellence. Accredited for Quality.

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